John Linton .......like attempting to teach kindergarten attendees nuclear physics.....they just don't have the required mind development or knowledge to begin to grasp the topic they have set themselves to address....nor any concept of ethics or morality and a complete lack of interest in the topic.
I am going to attend the court ordered 'mediation meeting' with the TIO and their solicitors in an hour or so. It will be a complete waste of time as meetings between solicitors always are and any meeting with the TIO always is. If you have ever met any TIO employee, of any level, you will be able see the embodiment of 'human dross' - a human being without a meaningful level of intelligence, the ethics of pond scum and a grasp of morality below that of sewer effluent....and that would be on a good day.
The TIO was conceived as a stunt by Telstra to put off the expense and huge effort that would be required to actually provide service call centres that could address the issues then, and as far as I know still, confronting them and was executed by the scrapings of the long term unemployment registers. To say employees of the TIO had zero knowledge of how telecommunications services in Australia would be a wild exaggeration of their competence. To say that a TIO employee had any motivation to do other than accrue revenue to pay themselves an income that is far beyond their wildest dreams would be a laughable naievete.
So, I have no expectation that anything at all will be achieved at this 'reconciliation meeting' other to, yet again, demonstrate the idiocy that is the TIO and the ludicrocity of the establishment of such an 'organisation in the first place. Perhaps Stupid Stephen will add to his non compos mentis actions when he 'reviews' the operation of the TIO by disbanding it and replacing it with an even more ridiculous sub department of ACEMA staffed by the current TIO personnel with even more uncomprehending bureaucracy? As the whole concept of a TIO like function is ridiculous it is something incapable of improving as there is no rational starting point. I have an overwhelming feeling of revulsion at the thought of being in the same room as an employee of the TIO which I will have to overcome on the brief ferry ride and walk to our solicitor's offices. I will complete this entry when I return.......now where did I put my nuclear waste protection suit?.....
.....so it is now just on 7 pm and I have returned home. I have signed an undertaking which forbids me from disclosing anything that occurred over the past 10 or so hours so I can't mention anything at all other than it was nice to take a ferry to and from 'work' again for the first time in ten years and I remember how much I miss that method of beginning and ending a 'business' day - even though it is winter. On the positive side I have learned some new things about legal processes and some of the personnel at the NSW bar and about some of the judges and I have slightly widened my understanding of some aspects of 'negotiation' in strange/different circumstances to the usual business environment.
I did enjoy the sandwich lunch, much superior selection in the CBD than is available in North Sydney and that pleasure was added to by the impeccably dressed and well mannered 'server' who kept appearing with different types of water, soft drinks and tea and coffee - goodness knows what that level of 'conference service' will cost Exetel (and the TIO). I will 'publish' the agreed joint statement concerning what, if anything was achieved from this meeting when I receive the final version from our solicitors.
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15 - The average age of a TIO complainant?