John Linton ....but very productive in several different ways.
We completed the FY2012 business plan 'on time' as well as significantly simplifying the ability to track progress as the monthly check points are reached - which in itself will be a major benefit in both developing future plans and more quickly understanding what is changing in the various aspects of our business. In theory, as is usual at this point in the planning cycle, everything looks bright and shiny with a sensible level of growth and a realistic level of profit. What actually happens remains to be seen - it almost certainly won't go as currently predicted.
However we have more reason for quiet optimism this year than the past three years based on the overall performance of the company over the past few months. Corporate data sales have exceeded their June target by over 25% so far and there is every chance that June will be a record month with over 100 corporate sales made so far. More pleasing than the simple numbers is that every one of the sales people have made solid contributions to the results with our super stars continuing to - well - super star.
The surprising, and hugely satisfying, result this month has been that up to COB yesterday we have made/received 83 business VoIP sales for the month which calling it a 'record' would be a massive under statement seeing those 83 sales (ten yesterday alone) represent over 25% of all corporate VoIP sales made since we instituted that particular sales initiative last July. With four days in the month still to go there is a possibility that we will reach 100 business VoIP sales in one month - such a result makes our current plans for business VoIP sales for 2012 look ludicrously conservative.
The 'new' promotions for our residential ADSL services have also produced good results over June with new daily orders increasing by around 150% each day. There are indications that these order volumes will continue to increase as we add more 'marketing emphasis in July and August. June will be the best month this year for residential ADSL sales by quite a margin with daily order volumes increasing day on day throughout the month. How this translates into the coming financial year remains to be seen but this month's performance is well above what we are planning for the first three months of FY2012.
We are reaching the end of the migration of our mobile customers from the Vodafone network to the Optus network with less than 1,000 users still on the Vodafone based service. There is a much higher 'retention rate' being achieved than we initially expected and, even more surprisingly, there is a significant 'add on' being achieved - meaning that our Vodafone service customers are not just churning over their Exetel/Vodafone mobile service but are also churning over one or more other supplier mobile services at the same time meaning the migration program will achieve very close to a 100% 'success rate'.
We will have a very busy week next week putting in place sales targets and commission schemes and the other details that are required now the overall plan has been completed but it is a great relief to have finished the planning for the new year on time for the eighth consecutive year.
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